Cancellations of in stock bars are accepted within 3 days of purchase. Cancellations of made to order bars are not accepted after the building of your bar has begun. We will discuss this date after your purchase, or during the design collaboration process for a custom bar. If the bar is damaged by the shipper, you are eligible for a refund, and I’ll work it out with them through their cargo insurance. If after receiving the bar, that was built as ordered, you decide you want to return it, you can ship it back to me and, assuming it comes back undamaged, I’ll refund your payment less the cost of my shipping it to you originally.