This reflects the seller's handling time and may not include time spent in transit.
If you have questions about shipping, please contact the seller.

Refund…..
You can return your item for any reason within 14 days of the order date for refund. Replacements are also available at your request. In the case if you do not receive the item we will replace the lost order. If the tracking number shows item was delivered to the correct address and the item was lost after delivery we will replace the order for free. Refunds in these cases are only available with the police report.

Conditions of return….

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Returns and exchanges
I gladly accept returns and exchanges

Just contact me within: 14 days of delivery Ship items back to me within: 21 days of delivery

I don’t accept cancellations
But please contact me if you have any problems with your order.

The following items can’t be returned or exchanged…

Because of the nature of these items, unless they arrive damaged or defective.Returned in these cases are only available with the live video of opened package arrived damaged.
When item received from DHL delivery please WhatsApp +62 8124692413 for live video.

I can’t accept returns for:
? Custom or personalized orders

? Perishable products (like food or flowers)

Digital downloads

Intimate items (for health/hygiene reasons)