DHL (FEDEX)Free ship chrome finish bathroom bathtub faucet with Crystal handles 33.5 cm total height Tall swan spout(13") 16.5 cm spout height(6.5") 17.5 cm spout reach(6.8") No drain included Five Years factory Warranty Solid brass H-59 brass material NO ?LEAD? pollution ,Very heavy faucet Ceramic cartridge can be used long time at least 600,000 times Customers can choose the swan or crystal handles to match this swan bathtub faucet.This is a heavy tub faucet .Net weight more than 12 Pounds . PAYMENT: Paypal(preferred) We appreciate prompt payment and look forward to your business in the future. Unpaid item will be filed without receiveing payment in 7 days from listing ended. SHIPPING: 1.We are happy to accept orders from Europe, North American, Australia , and other countries, certain country restrictions may apply 2.The shipping time is a out-of-control factor, we hope every customer can consider carefully before purchase and hope you give us your understanding! 3. Only Shipping to PayPal confirmed address , we do not ship to PO BOX 4.We will not be responsible for item loss because of wrong or undeliverable address. 5:Items will be sent via EMS/DHL/FEDEX , Orders are normally shipped within 3 business days after payment has cleared. Meanwhile Tracking numbers will be sent upon package shipment. TAX : We are not responsible for any custom duty or import tax. Warranty Return policy: The item is ALL BRAND NEW ,All products have been checked and packaged in good condition before dispatch. In the rare case of a missing or defective part ,only a replacement or exchange will be made 12 months Manufacture's Warranty for defective items (excluding items damaged or misused after receipt) Requests for returns, exchanges or refunds must be made within 7 days of arrival and must have seller's approval which is emailed or message. We will not process any returns, exchanges or refunds without approval ,and buyer is responsible for return shipping charges. Returned items must be in original, uninstalled condition, including packaging, warranty, instructions, etc. Feedback: 1:If you are dissatisfied for any reason, please do not be quick to leave negative/neutral feedback. We work hard to make sure EVERY CUSTOMER 100% SATISFIED and resolve any problem for you and always leave positive feedback to all our customers. 2. If you are satisfied with the product you received,please leave us positive feedback and 5 scores DSR. Other Policies: All emails will be answered within 1 business day. If you do not receive our reply, please kindly re-sent your email and we will reply to you as soon as possible