Caillou: Caillou's Winter Wonders Dvd and similar items

This reflects the seller's handling time and may not include time spent in transit.
If you have questions about shipping, please contact the seller.

All used Cd s and Dvd s are refurbished and tested before shipping and should play well in most machines.
We are located and ship from the US and Have been selling online since 1998

Return Policy :

If their is a problem with a order contact us with in the 30 day return period. In some cases a replacement may be offered if we have the product in stock.

No returns after 30 days of purchase.

If return was not cause of seller buyer will pay return shipping.

All returns must be received in condition sent.

No refunds until return is received.

New or refurbished items that have been opened will be refunded at 50% of the purchase price .

If you are buying a used Item we do not know who the previous owner was so all are ran through a ozone chamber to kill any smoke odors they may have any item returned for this reason will need to pay return shipping.

Some companies use the same upc number if they consider the item to be materially the same.
So if you are looking for a specific release label please message us before purchasing so we can
check it for you,as buyer will pay return shipping on this type of return