TWS BTH-F9-5 True Wireless Smart Touch and similar items

For “Open Box” items:
If you are not satisfied with the product, returns are welcome within 15 days of the day product was received
Item has to be in the same condition as when received. There is a 20% restocking fee on returned items. Return S&H fees is non refundable. We inspect all returned merchandise. In case item was found damaged, shows signs of heavy usage, or missing items refund may be denied, or you may receive a partial refund.
If product is proven to be defective or Dead-On-Arrival, you must contact us within 7 days of arrival at your address, we provide a refund including shipping costs. Buyer will need to fill out an RMA form with description of defect and ship it back.
RMA items must be received within 7 days from the day RMA number is issued. We inspect all returned merchandise. If item was tested and found to be functional, 20% restocking fee + shipping costs will be deducted from refund value.

For New Items (with 6 months warranty specified):
If you are not satisfied with the item, you can return the item hassle free, within 30 days. You will only pay for return shipping.
In case of Warranty Claim, you will have the option for replacement to be sent out free of charge (subject to availability), or a full refund. We will also cover the shipping cost for warranty claims.
This Limited Warranty does not cover any product damages that were done intentionally or accidentally by the user. Please see “Not Covered Under Warranty” section below.

For Voltstech Products:
If you are not satisfied with the item, you can return the item hassle free, within 30 days. You will only pay for return shipping.
The product will carry 1-year limited warranty from the date of purchase.
If for any reason you experience any issues with the product, you will return the product, and you will have the choice of replacement or a full-refund.