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User Feedback
Salma_Jewelry's Feedback as a Seller
| All Feedback | 224 |
| As a seller on Bonanza | 6 |
| Imported from other sites More info Bonanza allows sellers to import their feedback ratings from other marketplaces. However, only the positive, neutral, or negative ratings can be imported. Written feedback cannot be imported. | 218 |
User Feedback
4.8
out of 5 stars
| All Bonanza Transactions More info Since feedback is optional, many transactions receive no feedback at all. This number reflects the total number of sales and purchases this user has completed on Bonanza, including transactions without feedback. | 48 |
| Feedback | From | Items | Date |
|---|---|---|---|
|
1 star user feedback
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Feedback from
Buyer
BrookeB513
(1)
|
Michael Kors Watch Links | 07/13/18 |
|
5 stars user feedback
|
Charles Hubert, Paris 3732 Classic Collection Pocket Watch | 02/05/18 | |
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1 star user feedback
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Michael Kors MK3196 Classic Collection Women Watch | 09/15/17 | |
|
1 star user feedback
|
Michael Kors Watch Links | 08/22/17 | |
|
1 star user feedback
|
Ed Hardy CR-LK Classic Collection Women Watch Ed Hardy CR-GA Classic Collection Women Watch |
01/11/17 | |
|
Seller response:
Salma Jewelry offers a 30 day money back guarantee if not happy with your purchase. We have not control however the refund process instituted by Bonanza. The refund process is not convenient for us as well and is very time consuming. Hopefully Bonanza will make some adjustments to it's return and refund policy and make it easier for both the buyer and seller. We apologize for any inconvenience you have been caused and hope you don't hold our company responsible for things out of our control. Thank you for choosing Salma Jewelry! |
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1 star user feedback
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Michael Kors MK5900 Classic Collection Women Watch | 10/24/16 | |
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Seller response:
We apologize for the incorrect pricing of the item. We appreciate your business and hope to have the opportunity to make it up to you in the near future. Thank you for choosing Salma Jewelry. |
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Customer placed two orders with us. The first order was concluded without issue. The 2nd order was shipped by a new employee and unfortunately the incorrect watch links were shipped. We sent the customer a prepaid label to return the wrong links and we shipped out the correct links. I'm not sure why we didn't receive positive feedback for the first order however we did correct the error on the 2nd and apologize for any inconvenience and delay in sending out the correct links..