Party_Accessory's Feedback on Bonanza

Seller response:
Dear Jennifer, we sincerely apologize for the delay of your shipment. As we are able to see your order was successfully delivered to you, but with some delay. We encourage everyone to contact us if they do not receive the order in an acceptable time window, so we can together find the best solution, sadly we never heard from you. Please contact us and we will gladly offer you a gift as a sign of our apology to you for the delay. Sincerely, Party Accessory

Seller response:
Dear Bryan, sadly the delivery times of regular international shipping are prolonged in the recent months due to coronavirus pandemic, we sincerely apologize for that, but it is not in our power to avoid it. After a certain time has passed, we shipped you a replacement item (which we would do in a case of a lost package as well) with express shipping as an apology, where all expenses were covered by us, so we are hoping to have resolved the issue positively. Sincerely, Party Accessory

Seller response:
Dear Sophia, we have received your order on the 3rd March, it was shipped out on the same day. It is in transit for the 5th business day today. We sincerely apologize for any delays that are currently occurring in international postal traffic due to coronavirus pandemic. In a case that you do not receive your order in a reasonable time we will issue a full refund to you or send you a replacement item, so do not have any worries about that. Sincerely, Party Accessory

Seller response:
Dear Max, sadly the delivery times are prolonged in the recent months due to coronavirus pandemic, we sincerely apologize for that, but it is not in our power to avoid. Anyhow, after a certain time has passed, we shipped you a replacement item, with express shipping as an apology, where all expenses were covered by us, so we are hoping to have resolved the issue positively. Sincerely, Party Accessory

Seller response:
Dear Sarah, as we are able to see you have received your order on the 22nd February 2021. Sadly there have been delays occuring in postal traffic due to anti-coronavirus spreading measures, for which we sincerely apologize and have tried working out the best solution with you the both times you have contacted us, our customer's messages never go unresponded. Please contact us and we will gladly offer you a gift as a sign of our apology to you for the delay. Sincerely, Party Accessory

Seller response:
Dear Alex, as we are able to see you have received your order the next day (on the 29th May). There have been delays occuring in postal traffic due to anti-coronavirus spreading measures, so your package arrived in 25 days. We sincerely apologize for the delay. Please contact us and we will gladly offer you a gift as a sign of our apology to you for the delay. Kind regards, Party Accessory