Return Policy of www.BusyBuddy.Toys Online Store
We want you to have a delightful shopping experience at BusyBuddy Toys. If
you’re not entirely satisfied with your purchase, we’re here to help. Our
Return Policy outlines the guidelines for returning products purchased from
our online store at www.busybuddy.toys. Please read the following
information carefully.
Returns Eligibility: To be eligible for a return, your item must be unused, in the
same condition as you received it, and in its original packaging. You must
initiate the return process within 30 calendar days from the date
of purchase.
Return Process:
Contact our customer support at busybuddytoys@gmail.com to request a
return authorization. Please provide your order number and a brief
explanation of the reason for the return.
Once your return is approved, you will receive instructions on how to
proceed.
Package the item securely, including a copy of your receipt or proof of
purchase.
Ship the item to the address provided in the return instructions.
Refunds: Upon receiving and inspecting the returned item, we will notify you
of the status of your refund. If your return is approved, we will initiate a refund
to your original method of payment. Please note that shipping costs are nonrefundable.
Damaged or Defective Items: If you receive a damaged or defective item,
please contact us immediately. We will work with you to resolve the issue
promptly.
Exchanges: At this time, we do not offer exchanges. You can return the item
following the Return Process and then place a new order for the desired item.
Non-Returnable Items: Certain items, such as [list of non-returnable items],
are not eligible for return.
Shipping Costs: You will be responsible for paying the shipping costs for
returning your item. If the return is due to our error (e.g., sending the wrong
item), we will cover the return shipping costs.
Contact Us: If you have any questions about our Return Policy or need
assistance with a return, please contact our customer support at
info@busybuddy.toys.
We reserve the right to update or modify our Return Policy at any time. The
version of the Return Policy that is in effect at the time of your purchase will
apply to your return.
This Return Policy was last updated on 24.11.2024