Santa Sleigh and Reindeer Download:

VERY VERY VERY AMAZINGLY IMPORTANT FOR YOU TO UNDERSTAND THAT DIGITAL DOWNLOADS ON ETSY, ARE STILL NOT INSTANT, UNLESS I AM SELLING YOU A SUPER LOW RES JPEG. READ AND UNDERSTAND WHAT THE DEAL IS, AT THE END OF MY LISTING - DO NOT DO, AS A GUY JUST DID IN NOV 2018, AND TURN ME IN AS A SCAMMER AND CAUSE ME MUCH LOSE OF TIME FIXING. READ MY SECTION - THE DEAL WITH DOWNLOADS.

http://www.youtube.com/watch?v=hkHoLnUEF_k

2ndary Youtube: This video shows the basics of setting up a few various displays. 
http://youtu.be/VvavMSj4rhQ

This FX pack has SIX SCENES, because we added a new one with 8 deer, and an Elf Girl in the Sleigh too. This fx pack can either be Pure Decoration, or Realistic Virtual Reality.  1 Scene is Close-up Flying shots for use in bay windows, in or out, making santa appear to fly in your house, or appear to be outside your window. This DVd will allow you to do Santa Landing on the yard [with rear screen] Santa apparently flying outside your Bay Window, and Santa flying over or landing on your roof IF you have a flat/flatter roof, or have skills to set up rear screen on a slanted roof which I DO NOT SUGGEST, due to Danger Reasons. That's the idea. This is my most advanced Holiday Decoration DVD yet made. 

WHY MAINLY FOUR DEER??? Very good reason, and it was not production cost, it would have taken the Animator another few hours to add 4 more deer, BUT.... LOGISTICALLY it is not feasible or affordable for 99% of customers to provide the 20 foot size rear screen, or the 4000 lumen HD projector that would be required to show all 8 deer and the sleigh at once. It's pure GEOMETRY and DIFFICULTY, AND COST TO YOU. As you squeeze more deer into the screen, everything gets smaller and less sharp a picture. I choose FOUR...FOUR was what was used on some big buck christmas special TV shows, four works, and that is my decision for these reasons.

THE DEAL WITH DOWNLOADS: Summary of the problem, ETSY allows only 5-6 mb for a file size, our files are VIDEO there for 100 mb - 1 gig in size. So, you CANNOT get them instant via etsy, WE must send them to you.

PART 1: GETTING THE FILES VIA ETSY - NOT AS FAST AS YOU WOULD EXPECT. But here is HOW to get them.

WHEN YOU BUY AND DOWNLOAD, YOU WILL RECEIVE A GENERIC PHOTO-IMAGE COUPON WITH MY EMAIL ADDRESS, EMAIL ME AND TELL ME

1. YOUR FULL NAME AND ETSY USER NAME [for example Hans Anderson with username of Hansy],
2. WHAT DID YOU BUY???? [that information is not relayed clearly etsy in my email notice. So it's best to email me, not ETSY MAIL ME.
3. WHEN did you buy it?
4. The email address you wish to receive the Files Link to.
5. When I see your email, I will send you a link to download the file.

-that's the process-

[Why this info???? Because I get reports from "attempted theives" all the time, telling me they didn't get the files they ordered, when they didn't order at all, sorry...but it's required].

Etsy CANNOT send the files to you, because ETSY only provided enough storage space for text, stories. THAT is why you have to email me. But you may also receive help documents that I have made, in the form of jpeg or text. If I place them with the listing. So download anything that's there.

The email address you use, to email me, is WHERE the link will go. Understand that just like MAIL and Packages gets lost, the Internet DOES NOT ALWAYS WORK. PERIOD!!!! So at times, I might need to try a different email address for you. Reason??? Numerous differences in Internet Providers, Routers, Ages of Computers, there are 100 reasons why a file might not make it to you. This is RARE, but it does happen every year, most of the time they make it, but not in a Billion years will this problem ever be solved, until there's Just One Computer System.

If you DO NOT CHECK the email you sent me, you are not going to get the files. If you have a very active Junk Folder, the link might go in there. So check that, before assuming I didn't send it. This problem is reported to me monthly by someone.

HOW FAST DO I SEND IT??? I try for 24 - 48 hours, NOT INCLUDING SAT and SUNDAY, and not on American Holiday weeks, which is Thankgiving and Christmas. This is between Sept and Dec. The rest of the year, there is almost no work. I take vacations, and if you order in that time period, contact me to see if I am around - and PLEASE make it all easier for us, CONTACT ETSY AND TELL THEM TO INCREASE THE DIGITAL FILES STORAGE TO 1-2 gigs per file. It is a JOKE feature as it is now, we video artists cannot let customers buy instantly on etsy. Write to them and demand it.

If you don't receive my emailed link, DO NOT ASSUME I AM RIPPING YOU OFF. As many people do, and a guy did as recently as Nov 2018. Don't assume that I'm stealing from you, and that I plan to NOT send the files. Understand Very Clearly, just like the Electric Power goes out sometimes, Cars Don't Start Up, Appliances Break, etc....There is as many as 15,000 miles of Distance, Internet cable, Routers, Switches, Hubs, Relays and Computers between ME and YOU. Sometimes the files don't make it. I'm happy to try to help you out if....

a. You don't get my reply with the Link for Download
b. The link does not work or expires because you didn't do it within 2 weeks.
c. The Files end up not playing [though the solution is usually a Newer Computer, or Media Converter Software]
d. Your Computer Crashes - and you don't get all the files [if more than one].

BUT IF YOU DECIDE TO CONTACT ETSY, PAYPAL, YOUR CREDIT CARD COMPANY, AND CLAIM YOU GOT RIPPED OFF, WITHOUT FIRST CONTACTING ME, AND WAITING FOR MY REPLY - I WILL BE VERY VERY VERY VERY SLOW TO ASSIST YOU. Many customer's first choice is to REPORT THEY HAVE BEEN RIPPED OFF. I do not do that, and I do not accept that behavior. If you cannot behave in a manner, that understands and respect that technology that gets you communication or the Digital Files can have trouble, please don't buy them. I don't need to be spending time, digging myself out of a Grievance or Claim, when I have NOT done anything wrong.

Thanks for your understanding. My direct email is jon.hyers@comcast.net

PART 2: WHAT'S THE DEAL WITH DIFFERENT VIDEO FILES, WHO MADE ALL THAT UP, AND WHY?

The files for The Digital Download vary depending upon when they were produced. Most are HD, and come in Quicktime Movie format, or MPEG4. The original Virtual Santa, being the biggest seller, was made in FIVE formats, though this is the exception, not the Norm. The Norm is MP4 and to a lesser degree, MOV. We are slowly converting all to MPEG4 which is the most modern format. Understand that YOU MAY HAVE TO convert these to go with the MACHINE you plan to play these back from. Not all Computers, Not all USB Drive Media Players, and Not All USB Drive video projectors will play them all, even if they say they will - so you need to be ready to look for Video Converter Software, which is usually free, or you may already own [Quicktime for example], because there exist 200 Video File Formats!!! WHY??? Different companies competing.

I don't offer file conversion. Our goal is eventually all mp4, but it will take us years to convert it all.

MOV and MP4 formats are very common, and have had very few problems. However, and a Great Big Fat However....with more than 1000 different brand media players, ranging from Computers to Digital Player boxes, and super cheapo $60 dollar projectors - SIMPLY STATED, NOT ALL ARE GOING TO PLAY EVERYTHING, AND MANY WILL NOT PLAY WHAT THEY SAY THE WILL PLAY. Understand CLEARLY that our files are by and large GOOD, very very rarely storage will corrupt a file. In 99.9% of the cases when a customer gets mad and says, 'I CAN'T PLAY THE FILE', it is because their Device is a DUD, or lacks the proper software for playing the common video files. We know that because we download the files and test them again, and find they are good.

Furthermore, because the old 1980's TV invention of International PAL, SECAM and NTSC formats was so "very sadly" incorporated in to even the latest of Digital TV and Computers - if you are NOT in an NTSC country, you may need to search for an INTL Video Format converter. Yes there is a difference between a PAL [Europe] and a NTSC [USA] video file. Because of the 100 Trillion Dollar cost, to throw away ALL VIDEO and TV EQUIPMENT and start over with just One Format, and type, one Media File format, etc.....these problems will never go away.

We MUST leave it to YOU THE CUSTOMER to consult with the company or store you bought your PROJECTOR, COMPUTER, or DIGITAL MEDIA PLAYER FROM, or your areas TECH SQUAD or GEEK SQUAD to figure out what your "media player" is missing, and obtain that. If you buy our SPRITE PLAYER, it does best with MP4.

Because this conversion from MOV to MPEG for is being done in our spare time [ in between Shipping and producing new products ], we are NOT at present able to provide more info than this. We suggest very very strongly that you have a Media Converter software. There are 1000's of these. If not using the USA NTSC system, you might need one, and you might not. Less than 1% of customers have any problems. A few very old products, might come with 4-6 file types, and you ONLY need one to play, if other formats don't - it does not matter. BUT the future is going to be MPEG4 for everything when we get all converted. Anything else you need, can either be CUSTOM ORDERED for a quoted fee$$$$, or you do it yourself. The idea behind these files, is getting them to you much faster than mail, which can take 1-2 months to get to you OUT of the USA.