Information delivery:
To ensure a better experience, shipping costs will now be calculated more optimally and will depend on the following factors:
- Delivery destination: delivery costs vary depending on the distance between the country of dispatch and the other countries of delivery.
- Weight / Size: delivery costs vary depending on the weight and volume of the package. The lower the weight / volume, the less costs you pay.
- Number of Items: Charges vary depending on the number of items that are in your cart.
What are the delivery methods?
• Economy shipping
• Standard shipping
• Expedited shipping
Delivery delay:
We undertake to ship your package within 48 hours of confirming your order.
The delivery time is counted from the day you place your order until the day of our first delivery attempt.
Working days count from Monday to Friday. They do not include weekends and holidays.
Note: You must register a valid phone number when ordering to ensure better tracking of your package, as well as the status of your order, in order to have your package in time to sign its receipt.
The parcel is delivered against the signature of the recipient, in case of absence, a notice is left by email or telephone.
Returns and exchanges:
I easily accept returns, exchanges and cancellations
Return items within: 30 days of delivery
A cancellation can be requested: before the item is shipped
Return conditions:
The return shipping costs are the responsibility of the buyers. If the returned item is not in the original condition, any loss in value is the buyer's responsibility.