HYDROCYN aqua® is indicated as a wound wash, debridement agent & cleaning solution for acute & chronic wounds such as stage I-IV ulcers, venous stasis & diabetic ulcerations, post-surgery wounds, burns (1st~2nd degree) and bed sores. It is also used in moistening, wound dressing during cleaning and irrigating wounds.
HYDROCYN aqua® should be applied directly to the wound. For optimal results, use as a part of your regular wound care routine. Consult the product's label for detailed instructions.
Your product will be shipped within 24-48 business hours after payment is received, excluding weekends and public holidays. Tracking numbers will be provided for all orders at no additional cost. We offer economy and expedited shipping options. Your product will be carefully packed and shipped to the address provided during checkout. Ensure your address is correct in. Contact us immediately if you've listed the wrong address and the item hasn't shipped yet.
REMOTE AREA NOTICE! Orders might be subject to extra/additional shipping charges if you are part of Remote Areas as per the DHL system. A message will be sent to you for further discussion, or before placing an order, contact the seller and provide your zip code, and the seller will help check with the shipping courier service.
We aim to exceed your expectations. If you're not satisfied, contact us via Messaging with your order number. Business hours are Monday-Friday, and we respond within one business day.
Your feedback is crucial. If there are any issues, contact us before leaving feedback. We are committed to resolving any problems. Please include your contact information and order number in your message.
We use Managed Payments for a secure and seamless transaction process. Immediate payment is required to ensure inventory access and Buyer Protection.
We follow's Return Policy. If an item is damaged, incorrect, or not as described, you are covered under the Money Back Guarantee. Save packaging for damaged items. Returns are accepted within the specified period, and the buyer pays return shipping. Items must be in original condition. Due to hygiene reasons, innerwear is non-returnable. Refunds are issued within 2 days of receiving the item.