Terms of Purchase
1. Payment method
Payments will be processed through PayPal. You can also use credit cards accepted by PayPal. Immediate payment is needed for any transactions.
2. Shipping & Delivery
Orders will be shipped out within 1 - 3 business days accordingly providing with a tracking number. The estimated delivery time and service carriers are listed as below:
Australia
Standard: 7-15 Days,
Expedited: 3-7 Days;
Canada
Standard: 7-19 Days,
Expedited: 3-7 Days;
European Countries
Standard: 7-19 Days,
Expedited: 3-7 Days;
United States
Standard: 3-5 Days,
Expedited: 2-3 Days;
Rest of the World
Economy: 11-35 Days
Expedited: 3-7 Days
3. Return policies
We accept returns or exchanges for unused or unopened items within 30 days of purchase date.
Your return or exchange request will be fulfilled accordingly as following situations.
(1) Damaged or defective items upon delivery: Return for refund or exchange, all extra shipping fees on us.
(2) Wrong item received: Return for refund or exchange, all extra shipping fees on us.
(3) Items you don't like or need: Return for refund, original and return shipping fees on buyer, 10% restocking fee of item's price will be charged.
Please contact us via message as soon as possible if something wrong with your order(s). You may need to take pictures or videos of damaged or defective items if necessary.
4. Feedback
We expect you're fully satisfied and happy with every purchase with us. If you really are, please leave us a 5-star feedback for every transaction. Feel free to let us know when something isn't going very well on your order. We'll take on our responsibility and make the best effort to resolve the issue. Also we appreciate your patience and understanding on dealing with a problem of a transaction. Thank you.