The Toshiba DKT3014-SDL phone has a large tiltable LCD (8 Line x 24 Character) with 12 soft keys, 14 flexible buttons with LEDs for line appearances or feature programming - Fixed feature buttons include a message, microphone, speaker, redial, conference/transfer, hold, and volume up/down Additional Details ------------------------------ Product description: The Toshiba DKT3014-SDL phone has a large tiltable LCD (8 Line x 24 Character) with 12 soft keys, 14 flexible buttons with LEDs for line appearances or feature programming - Fixed feature buttons include a message, microphone, speaker, redial, conference/transfer, hold, and volume up/down