TYPE OF BATTERY TO USE: Each candle needs one AA alkaline battery. (A normal, Run-of-the-Mill, alkaline battery.) Extensive testing has proven regular Rayovac brand batteries work best and are good at taking a recharge during the daytime. The candles' circuitry provides the same slow & low charge that typical wall/plug-in recharging units provide, it just use the Sun instead of a plug. Duracell brand batteries are not recommended because some leaked during extreme testing.
Do you live in an open area and the candles will face Due South? New batteries probably every few months.
Do you live in the woods and the candles will face North? New batteries probably every few weeks.
Most alkaline batteries will accept a recharge if you give them an amount of current they like, just not as many times as NiCd or NiMh batteries. But alkalines can still give you brightly lit candles after an overcast day and if you don't get fantastic direct Southern Exposure due to overall stored charge, whereas NiCd's and Nimh's will not. This is why alkaline batteries are the overall best choice. Batteries are not included as a way to keep your costs lower and because of shipping restraints. And also because some people who get copious amounts of direct Southern Exposure may want to play around with using NiCd's or NiMh's. If you want more information and even more specifics, please check out the Illum-A-Window site for more on this.
SHIPPING:
1-9 candles typically ship First Class Package. 10 or more candles typically ship Priority Mail. Shipping is FREE in any case, regardless of how many candles are purchased.
Warranty and Return Policy
WARRANTY:
Please check our site, illum-a-window.com for warranty instructions.
RETURNS: I do not accept returns for Illum-A-Window™. The reasons
for this are as follows:
The parameters required for Illum-A-Window™ to perform
correctly are clearly explained so the consumer is fully educated in
making his/her decision. While buyer’s remorse is eliminated because of
this, I also understand that many customers may only use the product
for specific parties/functions and/or may only use the product during
the Holiday Season. I found early on that quite a few customers used the candles for such instances, fulfilled their needs, and then wished
to return them for a refund. It is for these reasons that I do
not accept returns and I hope you understand.
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