Payment Shipping Returns FAQ Contact Payment

 

We accept payment by PayPal only !  

Payment should be completed within 7 days after buyer places the order,or else an unpaid case will be opened in order to cancel the transaction. If you can not pay in time, please contact us.  

CHECK from PayPal will only be processed once the payment clears. 
All of the items will be shipped to buyer's address,please confirm your address before you buy.

Your order will be usually shipped out the same or next business days once the payment is made and cleared. 

 

Shipping

 

All items will be checked before packing. All items are new and of high quality. 
Item will be shipped within 3 business days upon receipt of payment, excluding weekends and public holidays. 

If to UK,we will ship your order by SpeedPAK ,it will take about 12-20 working days to you,and you can track it on the following site: 17track.net

If to Other country,we will choose express delivery according to your order,it will take about 15-25 working days to you,you aslo can track it on the following site: 17track.net

Delivery time is about 15-30 business days and it may take up to 8 weeks to some European countries and South American countries due to strict custom inspection. 

We ship worldwide. 

Shipping fee include packing, warehouse, distribution, order handling and processing costs. We offer combined shipping discount on Shipping & Handling. Please note that some countries will have custom duty or tax for certain items. It is the buyer's responsibility to pay all endued custom duty or tax. We are not responsible for any custom duty or tax since our price do not include this charge.

 

Returns

All sales are final. 

30-day Warranty with Exchange for defective, malfunctioned, incorrect or parts-missing items. Please notify us and return the item with all parts and accessories packed and marked "FOR EXCHANGE" within 14 days of receipt. 

If defective, malfunctioned or parts-missing items are no longer available, a refund may be issued. 

All returning postage costs will be the responsibility of the buyers under all circumstances. 

FAQ

1.Will this fit my boat?
Please make sure you have read through the whole listing and paid attention to “note” and “notice”. If there is any uncertain, please send pictures or use the message to check us first.

2.How is the product quality?
Most of our products are original or made in Taiwan. All items are new and of high quality.
And all items will be checked before packing.

3.How much does delivery cost ?
You can check the delivery cost in the listing “Shipping and payments” section by selecting your country and entering your zip code. If it is not specified, please provide us your shipping address and zip code via message.

4.What do I do if I have not received my order?
Please simply contact us via messages, and then, we will get back to you as soon as possible with the update. Usually, we will follow up every shipment till customers get their order. 

Contact

We are a professonal outboard engine and engine parts company in China.
Welcome discuss cooperation details, we want to develop the long term distributor in your local market.

If you have any marine parts that you can't find, you can contact us, maybe we will have them here.

If you have any questions about the product, please feel free to contact us and we will do our best to assist you solve the issue. We will reply you within 24- 48 hours.

Please check you spam mail if no response for 48 hours.

If you are not satisfied in anyway, please feel free to let us know and give us a second chance to correct it before you decide to leave any neutral or negative feedback.

If you are very satisfied with our products, please give us Five-Star Praise.

This is very important to us, thank you very much.