OUT OF 2011 Lexus RX350
YOU
WILL RECEIVE EXACTLY WHAT IS ON PICTURES, IF YOU DO NOT SEE IT ON
PICTURES THEN IT IS NOT INCLUDED. PLEASE MATCH THE PART NUMBERS ON ALL
MODULES AND ELECTRONIC PARTS, ONE DIGIT OR LETTER MIGHT MAKE IT
COMPLETELY DIFFERENT PART.
All
international shipping is done trough Global Shipping Program,
some countries and items do not qualify for the program so if you click
on shipping and payments tab and your country is not listed there then I
can not ship there, all prices for international shipping are set by
the program and I can not change them (I can not even change the
invoice). For bigger items (usually any side above 12 inches (30cm))
that have to go to AK, PR, HI, VI or PO box check with me first if I can
ship it and if I can do free shipping. Any special requests like an
address change or if you need an invoice please send in message box at
check out when paying so I see that I have note in order details and we
do not miss that note (if it is in order details then I can see the
message when printing the label, I ask for that because we try to ship
items right away and when it gets busy we can not check e-mails very
often and we do not want to miss that message). We work hard to ship the
package right away, if the payment is done in afternoon then the
package will be shipped next morning. If there are any complications we
will contact you right away. We only ship on week days and we are closed
on weekends so if you buy and item on Friday afternoon or Saturday we
will ship on Monday morning (I usually pack and ship on Friday until
3pm-4pm est until USPS and UPS pick up so as many packages as possible
leave before weekend). We strive to provide fast and superior service
and I welcome any suggestions on how we can improve and if we make a
mistake we want to learn from it and correct it so it does not repeat in
the future.
You
are buying used part and if there is a problem contact me as soon as
possible, I will do my best to work out the problem. I will only give
full refund for items not as described or not working. Please let me
know within 10 days after receiving the package. If
damage is noted in description, shown on pictures or part is sold as for
parts not
working I will not accept returns for that part. All big items will be
shipped UPS Ground or Freight, smaller packages will go USPS. For
shipping
to Alaska, Puerto Rico, Hawaii please e-mail me for shipping quote. I
only ship to confirmed address that is on PayPal or e-bay account. Also
you can pickup if you live close. If any issues with item or service
please let me know right away so I can work it out with you quickly.
Please leave feedback it is important to me. Thank You.
AND
MOST IMPORTANT: THANK YOU FOR YOUR BUSINESS AND THANK YOU FOR BEING OUR
CUSTOMER. I HOPE WE WERE ABLE TO SERVE YOU AND HOPE WE WENT BEYOND YOUR
EXPECTATIONS