Seller Community Forum

2 answers

0 votes

Can a buyer make you pay for return postage? On eBay, buyers will just say there's a problem with the item so you have to pay return postage and there money is taken out of your account immediately. Can a buyer on Bonanza say there's a problem wit...

asked over 8 years ago

3 answers

0 votes

How do i know i won't get charged for opening my store?

I just reopened the Bonanza store after a while and want to make sure I haven't incurred a fee for my store. I just want the free, basic store. How do I know I won't get charged for a store?

asked over 8 years ago

8 answers

0 votes

Thinking of starting on bonanza

Hi everyone, I'm looking to transition over from Ebay, I have a couple questions as to doing so. And I appreciate your help in advance. 1. When first opening an account on Bonanza do you recommend starting right off with an advertising package...

asked over 8 years ago

2 answers

0 votes

I filled out the pcrs rma form and submitted it for a refund, i did not get the slip back to get my refund and ship the item back

I filled out the PCRS RMA Form and submitted it for a refund, I did not get the slip back to get my refund and ship the item back. How can I contact someone. I have submitted the form, I have sent a message to the seller. Still no contact on this....

asked over 8 years ago

4 answers

0 votes

Decided to send inquiry msgs before ordering from sellers i don't know

Had a very disappointing experience last yr where I had to get refund through PPal because a seller never responded to my order. I spent time and effort sending numerous msgs, giving the seller the benefit of the doubt. Don't want to go through th...

asked over 8 years ago

0 answers

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Shipping

I just sold my 1st items on bonanza after being here over 6 months and in the invoice i could not add shipping costs.... How can i add shipping costs in the invoice??

asked over 8 years ago

4 answers

0 votes

Interested to open up a booth

Hello everyone, I am looking to open a small shop of my handmade items. I had a shop on Etsy however I wasn't happy after 4 years and want to start somewhere new. Does it cost to add listing or just charged once the item is bought? I heard this si...

asked over 8 years ago

7 answers

0 votes

Has anyone had "real" success selling on bonanza?

I opened my account in 2014. At that time the import from eBay was horribe and each item took very timely revisions to make saleable. Anyway, to make a long story short, I had a surgery and just didn't have the time to continue editing the several...

asked over 8 years ago

2 answers

0 votes

I received a payment today, shows in my paypal account.. however the item is still in my booth as unsold and there is no indication from bonanza that the item was sold??

Everyone... I got a payment today, just a bit ago.. Actually found it as i went to look for something else.. The item is still in my booth as unsold and i have no notice of a new sale from Bonanza?? Anyone ever seen this?? Thanks, David

asked over 8 years ago

1 answers

0 votes

How did some of my listings become reserved without my knowledge?

Went to list a new product, and saw a pale green dot by some listings. Layed curser over them and it showed "Reserved." I can't recall having a reason to place them on "Reserve", so I don't believe I did. How could 11 of my listings get on "Res...

asked over 8 years ago

2 answers

0 votes

Why can i not get a response from bonanza as to why they have removed my items after 48 hours ++

Why did you stop my booth. after 10 months. All fees have been paid. Larry

asked over 8 years ago

2 answers

0 votes

Do i have to add products to my store to sell?

I noticed that the store is already packed with a bunch of products. What are these products already in my store; I'm a little confused about this. Is there any step by step guide about how all this works?

asked over 8 years ago

1 answers

0 votes

If i issue an immediate refund to buyer, do i need to do anything else?

sold some out of stock items (wasn't sinc'd with my eBay). I issued an immediate refund back through PayPal, messaged buyer with sincere apology. Do I need to do anything else? Cancel Order? What?

asked over 8 years ago

4 answers

0 votes

Help! sos!

*** UPDATE- Tried one last attempt. By going to view profile, and contact button. This WORKED. He advised it was the first message he had gotten. Needless to say, hes getting an earful now! Thanks to all who replied. - honestly Im scared for how m...

asked over 8 years ago

1 answers

0 votes

Once ive started my booth whats the next step?

Hey i have just started bonanza and I have uploaded my first booth with around 10 products and now I dont know what to do next. Any tips on how to get started.

asked over 8 years ago

2 answers

0 votes

First time selling on bonanza, my booth on hold, how to release?

This is my first time selling on Bonanza. I added 11 items for selling, but so sad my booth on hold and got message that hold because my items often counterfeited and used in fraudulent sales and Bonanza staffs are trying to approve my booth and ...

asked over 8 years ago

2 answers

0 votes

Order of photos

Is there any way to change the order of photos after they have been uploaded to a listing? Thanks

asked over 8 years ago

1 answers

0 votes

Selling fees

i thought the selling fee is 3.5% of sale price, why i have been charged 9% ?

asked over 8 years ago

1 answers

0 votes

How do you leave feedback ?

I have a happy customer that wants to leave feedback for me and doesn't know how. How do I explain it to him?

asked over 8 years ago

1 answers

0 votes

Price was changed on ebay but there is no change on bonanza though already imported.

I changed the price on eBay but it does not affect on the price at Bonanza. Eventhough I did data import and synchronization. Is there any person facing this problem? Please help me

asked over 8 years ago