Seller Community Forum

3 answers

0 votes

Why doesn't bonanza offer fed ex smart post?

Fed Ex Smart Post is cheaper than USPS for items of only a few pounds. The other Fed Ex shipping choices are high. Why would they not use Smart Post? Fed Ex partners with USPS to get the package delivered. It takes 3-10 days (mostly 6-7) and i...

asked over 8 years ago

4 answers

0 votes

How to refund shipping overages and bonanza fees reduction?

Well, I finally made sale after a year, whoohooo. After seeing that Bonanza and/or PayPal charged a sales commission on the shipping end I would like to rectify that. The item purchased had significant shipping cost. The customer will get a 50 to ...

asked over 8 years ago

3 answers

0 votes

Question.. i currently have my items in the basic plan option of 9%.. i want to move it to the standard option of 13%. can i do this without signing up for any monthly plans?? thanks, david

I dont mind paying the 13% but i dont want monthly fees for a booth..

asked over 8 years ago

2 answers

0 votes

Can you add youtube videos to the description?

I'm wondering if it's possible to embed a youtube video in my item's description? I tried copying and pasting the embed html youtube gave me but it didn't work. Thanks for any help

asked over 8 years ago

2 answers

0 votes

Active booth payment account

What is an active booth payment account, is there any cost to have one, & how would I set it up? I'd like to enable direct checkout for my store but it is saying I don't have an active booth payment account & I don't know what this means. any info...

asked over 8 years ago

5 answers

0 votes

I think i'm up & running???

Can someone tell how I check & see I'm active;). I've had no fewers... just put up my booth but I'm unsure because I'm at zero viewers.

asked over 8 years ago

3 answers

0 votes

Vacation setting

Hello, how can i set the handing time during my vacation time? Thanks.

asked over 8 years ago

5 answers

-2 votes

Misconeptions about bonanza

There are too many misconceptions about this website. I am subscribed to the Bonanza Facebook page & occasionally skim the comments on various posts. so many times there are comments from disgruntled customers who had a negative experience & proce...

asked over 8 years ago

2 answers

1 vote

10 unique listings were not imported

Amazon connection was successful. However, none of our items have been synced to Bonanza. The syncing has occurred already multiple times. How to fix this? Is there a support email for Bonanza support team?

asked over 8 years ago

3 answers

0 votes

How do I resend a digital good email?

Buyer claims they never got the digital goods they purchased. They requested that I resend it.

asked over 8 years ago

2 answers

0 votes

Where can i edit the footer information (email, telephone) on my webstore page?

I can't for the life of me find how to edit my email address on my web store footer

asked over 8 years ago

2 answers

0 votes

Need your thoughts and input if this can be done and how to accomplish it

Good afternoon everyone I have an item that has a 15 page very informative PDF manual for what could seem like a complex item without it. The manual will sell the product far better than anything I can state. I don't want to sell the manual, ...

asked over 8 years ago

3 answers

0 votes

Ebay import seems to be stuck

My eBay import has been showing the progess at 14 of 244 items for the last two hours. If it was working, shouldn't that figure be changing?

asked over 8 years ago

4 answers

0 votes

Looking for someone to advertise my booth

let me know if you are selling anything regarding this. Thanks guys!

asked over 8 years ago

3 answers

0 votes

Best way to boost sales

Any advice on driving sales to my store?

asked over 8 years ago

0 answers

0 votes

Sales

What is the best way to drive traffic to my store?

asked over 8 years ago

0 answers

0 votes

Sales

I would like to ask the community advice on how to boost sales.

asked over 8 years ago

2 answers

1 vote

Your shopify fulfillment services api permissions are incomplete

When I am attempting to set up a sync to my Shopify website, i get the following error at the end- Your shopify fulfillment services API permissions are incomplete. I can't see where in my Shopify account these need completing. Any ideas?

asked over 8 years ago

0 answers

0 votes

Thanks bonanza!

I see that the "Recent Question Answerers" widget in the righthand sidebar is now showing EVERYONE who answers questions, instead of only those who have minus 25 pts. When I first joined, it was acting strangely. At first when I answered questi...

asked over 8 years ago

2 answers

0 votes

Amazon payments - how to tell if it's working?

Hi everyone, I'm new to Bonanza, but been selling elsewhere for a few years. I'm hoping to focus on Amazon Payments as a primary payment method (I do also have Paypal linked up, but would prefer Amazon). I've set up my Amazon Payments, and ...

asked over 8 years ago