Seller Community Forum

1 answers

0 votes

Items still under review for over two weeks now

We have 6 or more items that are listed under review and have been for more then 2 weeks is anyone working for this new owner ?

asked about 13 hours ago

0 answers

1 vote

Tariff "de minimus" exemption repealed

In about a month, the De Minimus exemption on low value shipments from China will be ending. I know there are MANY sellers on here who dropship products direct from China through AliExpress. Just a heads up that this will be ending and either you ...

asked 1 day ago

0 answers

1 vote

Why won't bonanza refund my shipping fund reserve?

Keith is not aware that USPS Ground Advantage features and includes free pickup service at my home. I am elderly and do not have transportation so this feature was essential to me to continue selling on Bonanza. I told this "Happiness Producer" (d...

asked 1 day ago

0 answers

3 votes

Google lens - makes the condition of a listing that much more important than ever

Hello. I thought I would share some information about Google Lens and if anyone else wants to share some information on it, please do....like what you Like about it or what you use it for as a seller, please chime in. This is an in general c...

asked 8 days ago

1 answers

3 votes

Huge seo issue

This will be over a lot of your heads but maybe someone else knows or is having this problem. Bonanza does not answer support emails so we're making this huge site error public as this SEO issue should be effecting the quality of the entire site....

asked 9 days ago

0 answers

1 vote

Where did the pdf (with qr code) option go when purchasing shipping?

It seems this option is gone. I rely on printing from the kiosk at the post office. I only have three format options when ordering the label now. I have an order to ship and I can't have Bonanza changing these things around on me.

asked 14 days ago

0 answers

0 votes

verification code

Hi Bonanza support team, I’ve received a message from Bonanza ask me update my booth. So I have to verify by phone number, but I didn’t receive the verification code. I am writing to kindly ask for your assistance in fixing the issue. Thank...

asked 14 days ago

2 answers

0 votes

Why did you take us off the top rated seller list

We have been a top rated seller for years why ddid you take us off the list ?

asked 18 days ago

1 answers

0 votes

Not getting credit for daily credits cashed in

I have contacted support about this twice with no reply. My last contact was over a week ago. I rarely make a sale on here but its easy because I have it connected to auto sync so I stay. Well I got a sale after several months but I had a card ...

asked 18 days ago

4 answers

1 vote

My conversation with quincy

So I contacted Quincy you know the guy running things here. I asked him some questions about whats happening with this site. I asked him about traffic and he said they are working hard to drive more traffic on top of the google campaigns and provi...

asked 22 days ago

communication

4 answers

2 votes

Serious question about traffic, how's it going?

I'm not trying to be facetious or start drama. I moved to eBay for a couple years because Bonz had gone completely dry, and did quite well. I sold all my inventory off a few months ago and moved into a different line of products and business model...

asked 25 days ago

1 answers

0 votes

Where's the shipping label link for a 1 oz letter?

Just tried to print a shipping label for a 1 oz letter and the link is not there. Anyone else having this problem???

asked about 1 month ago

0 answers

0 votes

why did i get the customer marketing customer badge?

Why did I get the customer marketing customer badge? Please explain.

asked about 1 month ago

1 answers

3 votes

Shipping prices wrong or increased?

Of course they threatened us with a $2 fee is we buy cheaper shipping so we have been losing money on every order. Theft. But now we're talking a huge difference. A $7ish label from Pirateship is 9$+ here. And we're held hostage to these ...

asked about 1 month ago

0 answers

1 vote

Password protection for pdf

How do I password-protect a PDF ebook for sale on Bonanza

asked about 2 months ago

0 answers

1 vote

How to set up for deduct max fee from my paypal account?(not from my bank card)

I am as a seller on Bonanza, I choiced advertising level for my booth, I found when I sold an item, Bonanza will deducted 13.1% of value, includes $0.25 transaction fee from my bank card. I mean, pls deduced this fees from my Paypal account(do ...

asked about 2 months ago

1 answers

0 votes

Seller app

Hi, this is 2025 and I used to have the Seller app for Android. Bonanza did away with it. That was the worst mistake ever!! I would always get notified of an order. If your emails are anything like mine, these order emails can get lost very ea...

asked about 2 months ago

1 answers

0 votes

Can't delete an item

I'm trying to delete an item from my booth. However when I select delete it asks me to confirm and then puts the item on reserve. anyone else having this issue?

asked 2 months ago

4 answers

0 votes

How do i issue a partial refund?

Buyer purchased 2 coffee cups via Stripe. One arrived broken. I cannot figure out where or how to reimburse her for the broken one.

asked 2 months ago

0 answers

0 votes

Upgraded advertising from basic to standard. yet nothing "published" to ebay.

Publishing error message from ebay has been checked/remediated and still nothing - just get the same error messages. Issue was referred to Bonanza tech support weeks ago and crickets.

asked 2 months ago