Seller Community Forum

Wondering if I can just pay for shipping when I actually sell an item. Not sure I'd be selling often to justify having $30 in that account.

asked 7 days ago

I can't seem to find this option on the calculated shipping only ground advantage. Is there a stamp option that I am missing somewhere? Can we purchase just a stamp through Bonanza shipping?

asked 12 days ago

Why do I only have PayPal showing for Payment options?

asked 19 days ago

how often do you get a sale on Bonanza

asked 21 days ago

What exactly is the realtime chat for and does anyone actually use it? Seems much more plausible everyone just uses the messaging system.

asked 29 days ago

How do I include or best offer on my items, after the fact?

asked 30 days ago

Since some time i am unable to purchase any item to EU :(

asked about 1 month ago

• Bonanza App

Hello, new to Bonanza. We sold a Nintendo Switch on this platform & the day it's out for delivery (today) we received a chargeback claim. We added signature on delivery to the item, since it was over $200. We submitted all our evidence to the PayP...

asked about 1 month ago

• chargeback
• paypal

Im rather new on Bonanza, throught half of year i got no sales and i doesn't want to go to Ebay becouse of trouble-making moderators and Etsy banned me for no reason, im selling sabers,bayonets and other collectibles. Where did you start to mak...

asked about 1 month ago

• sales

how to put your shop on vacation

asked about 1 month ago

• vacation

I did not make one sale. Anyone else?

asked about 2 months ago

I am thinking of changing my booth name but I have accumulated a great number of Bonanza Rewards. If I change the name of my booth do I retain my accumulated Bonanza Rewards or will I be back at 0 with the new booth name?

asked 3 months ago

I am new to Bonanza. Where is the CASH OUT (payout) option on the site?

asked 3 months ago

• sales

i want to boost my sales on Bonanza. my other platforms are selling significantly more than my bonanza. how does turbo traffic work vs the ad levels ? I'm currently at 13% ad level. I'm not sure I'm using the correct Bonanza terminology, but my s...

asked 3 months ago

• sales

I just read. each paid click increases my fee, you mean to tell me each time someone views one of my items in my store and doesn't buy it I get charged a fee ?

asked 3 months ago

I would like to send a pdf file to a customer but where can I do this?

asked 3 months ago

• image
• pdf

Hi, I followed the instructions to upload 4 Etsy cvs files but no items are appearing at my booth. What am I doing wrong and how to correct this, Thank you

asked 4 months ago

I sent the wrong item to a buyer. I am trying to reprint a label and send to her to return it, but I can't change the return address. Secondly, I want to print a new label to ship the correct item. But she has moved. I can't change the ship ...

asked 4 months ago

Hello. I set up a listing to ship to Canada, Australia and the United Kingdom. Can one of you from your country as above take a look at the listing in my booth and tell me what happens? I set the listing to calculated shipping and set the s...

asked 4 months ago

When purchasing labels through Bonanza, how do you add a note about shipping? Before, I would click "mark as shipped" and enter the tracking and add a shipping note in the box with a link back to my booth. I did find the box after I purchas...

asked 5 months ago