Here is where sellers can list any catch-all policies about their booth. If any of this information is essential to the buying process, the seller will also mention that within their item description -- so don't sweat it if you don't make a habit of looking at the details for every booth!
Booth overview
Welcome to Rasifi Products!
We specialize in offering high-quality brass products made from solid genuine brass. Our collection also includes a variety of handcrafted artisanal items inspired by the rich craftsmanship of cities like Marrakech, Morocco. Each piece is crafted with attention to detail, combining tradition with timeless elegance.
Shipping policy
Order Processing Time: All orders are processed within 1-2 business days.
Shipping Options:
Free Shipping: Delivery within 10-20 business days. Express Shipping: Delivery within 3-6 business days (paid option).
Lost Packages:
If the package does not arrive, the customer will have the choice of receiving a replacement package or a full refund.
Package Openings or Damage:
If the package has any openings or damage, the customer must file a claim with the shipping company before accepting the package. This ensures the customer is not held responsible for any openings or damage to the package.
Other Issues:
For any other concerns or issues, customers can contact us directly. Our priority is to resolve the problem in the best possible way for the customer.
Return policy
Full refund available within 30 daysReturn Period: Customers have the right to request a return within 30 days of receiving the product.
Condition for Returns: The product must be in its original condition, unused, with all accessories included, and the packaging intact.
Opened Packages During Shipping:
If the package has been opened during shipping, the customer can file a claim directly with the shipping company. Filing the claim will make it easier for us to send a replacement to the customer without any responsibility on their part for the opened package.
Our Priority:
If the product has any issues or defects, our priority is to replace the product as quickly as possible. If only a specific part of the product is damaged, we will send a replacement part directly without requiring the return of the entire product.
Return Shipping Costs: The customer is responsible for the return shipping cost unless the product is defective or there is an error on our part.
Additional Notes: Contact Us First: Customers should contact us before initiating any return to ensure they receive proper assistance and instructions.
Miscellaneous details
Our products are vintage and crafted from solid, authentic, non-coated brass. This premium material is celebrated for its durability, resistance to corrosion, and the unique patina it naturally develops over time. Additionally, we offer a selection of handcrafted items made in cities like Marrakech, reflecting the rich artistic traditions and craftsmanship of Morocco. By choosing our products, you bring a touch of vintage charm and timeless elegance to your spaces.
If you have any questions, special requests, or need further details about our products, please don’t hesitate to contact us. We’re here to help ensure your satisfaction with every purchase.
Seller coupons & discounts
Shipping discount: Shipping weights of all items added together for savings.
Seller badges
